Privacy policy

Privacy Policy

Effective Date: 7 June 2026

ABMIUM ("ABMIUM", "we", "our", or "us") is committed to protecting and respecting your privacy. We recognise the importance of safeguarding personal information and maintaining transparency regarding how information is collected, used, stored, and shared. This Privacy Policy explains how ABMIUM collects, processes, discloses, and protects personal information when you visit our website, purchase products, interact with our services, or otherwise communicate with us.

Our website and online store are operated using Shopify technology and related service providers. By accessing or using our website, placing an order, or interacting with our services, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.

Personal Information We Collect

To provide our products and services effectively, ABMIUM may collect various categories of personal information depending on how you interact with us.

This information may include identity and contact details such as your name, billing address, shipping address, email address, and telephone number. When you place an order, we may also collect information relating to your purchases, transaction history, shopping cart activity, product preferences, returns, exchanges, and customer service interactions.

Payment-related information may be collected during the checkout process. However, payment processing is securely managed by Shopify Payments and authorised third-party payment providers. ABMIUM does not store complete payment card details on its own systems.

We may also automatically collect certain technical and usage information when you visit our website. This may include your IP address, browser type, device information, operating system, pages visited, referral sources, website interactions, and information collected through cookies and similar technologies. This information helps us understand how visitors use our website and enables us to improve functionality, security, and user experience.

How We Use Your Information

ABMIUM uses personal information only where necessary for legitimate business purposes and to provide our products and services.

Personal information may be used to process and fulfil orders, arrange shipping and delivery, communicate with customers regarding purchases, provide customer support, manage returns and refunds, and maintain accurate business records.

We may also use personal information to detect and prevent fraud, protect the security of our website and systems, comply with legal and regulatory obligations, investigate potential misuse of our services, and enforce our contractual rights.

In addition, information may be used to improve website functionality, analyse customer interactions, enhance user experience, and develop new products, services, or features. Where permitted by applicable law, we may also send marketing communications regarding products, services, promotions, or updates that may be relevant to you. Customers may opt out of marketing communications at any time by following the unsubscribe instructions included in such communications.

Dropshipping and Third-Party Fulfilment

ABMIUM operates using a dropshipping and distributed fulfilment model. To process, prepare, and deliver customer orders, it is necessary for us to share certain information with trusted suppliers, fulfilment partners, warehouses, logistics providers, and shipping carriers.

The information shared is limited to what is reasonably necessary to fulfil an order and may include your name, delivery address, telephone number, and order details. These third parties are authorised to use the information solely for the purpose of processing, preparing, shipping, and delivering products on our behalf.

Some fulfilment partners and service providers may be located outside your country of residence. Where personal information is transferred internationally, ABMIUM takes reasonable steps to ensure that appropriate safeguards are in place to protect your information.

Shipping and Logistics Providers

To facilitate the delivery of orders, ABMIUM works with established shipping and logistics providers, including DHL, FedEx, and other authorised carriers where appropriate.

Customer information may be shared with these providers for purposes directly related to order fulfilment, shipment tracking, customs clearance, delivery notifications, and transportation management. Such information is disclosed only to the extent necessary to complete the delivery process and provide customers with accurate shipment updates.

Marketing, Analytics, and Advertising

ABMIUM and its technology partners, including Shopify, may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with our website and to improve the effectiveness of our services.

These technologies help us analyse website traffic, measure the performance of marketing campaigns, improve website functionality, personalise user experiences, and display advertisements that may be relevant to customer interests.

While these technologies assist us in improving our services, customers remain free to manage cookie preferences through their browser settings and may opt out of marketing communications at any time.

International Data Transfers

As ABMIUM operates internationally and works with global service providers, personal information may be transferred to, stored in, or processed in countries outside the United Kingdom or the European Economic Area.

Where such transfers occur, ABMIUM implements appropriate safeguards designed to protect personal information in accordance with applicable data protection laws. These safeguards may include contractual protections, Standard Contractual Clauses, or other recognised legal mechanisms approved under relevant UK and EU data protection frameworks.

Data Retention

ABMIUM retains personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.

Information may be retained to process and complete transactions, maintain customer accounts, comply with legal and regulatory obligations, resolve disputes, enforce contractual agreements, protect our legitimate business interests, and maintain appropriate business records.

When personal information is no longer required for these purposes, it will be securely deleted, anonymised, or otherwise disposed of in accordance with applicable legal requirements.

Your Privacy Rights

Depending on your location and the laws applicable to you, you may have certain rights regarding your personal information.

These rights may include the right to request access to personal information held about you, request correction of inaccurate or incomplete information, request deletion of personal information, object to or restrict certain processing activities, request portability of your information, or withdraw consent where processing is based on consent.

ABMIUM will consider and respond to all legitimate requests in accordance with applicable data protection laws. To exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy.

Cookies

ABMIUM uses cookies and similar technologies to support website functionality, improve performance, remember user preferences, analyse website usage, and enhance customer experience.

Cookies may be placed by ABMIUM, Shopify, analytics providers, advertising partners, and other authorised service providers. Most web browsers allow users to manage or disable cookies through browser settings. Please note that disabling certain cookies may affect the functionality and performance of the website.

Children's Privacy

ABMIUM's website, products, and services are intended for business, research, and general consumer use by individuals who are legally capable of entering into binding agreements. Our services are not directed toward children under the age of 16, and we do not knowingly collect personal information from individuals under this age.

If we become aware that personal information has been collected from a child without appropriate authorisation, we will take reasonable steps to delete such information promptly.

Changes to This Privacy Policy

ABMIUM may update this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, technology platforms, or privacy practices.

Any updates will be published on this page together with a revised effective date. We encourage customers to review this Privacy Policy periodically to remain informed about how their information is collected and protected.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

ABMIUM
TerraDock, 4-6 University Way
London, England, E16 2RD
United Kingdom

Email: info@abmium.com

Country/region